"GetGlue Crew -
I contacted support today regarding an issue I am seeing with my account. I received the response attached below as a reply. My original e-mail is below that.
With all due respect, the canned response I received in regards to my initial message holds little water with me. I'm not some GetGlue newbie that just did his first check-in yesterday. This isn't the first time my account has been hit with a problem where the proper amount of check-ins to a topic resulted in no stickers being awarded. I'm not the only one who is having trouble with the Daily Rundown set. I'm well aware of the minimum 15-minute spacing requirement that GetGlue's system places on legitimate check-ins. I'm also well aware of the requirements for earning these stickers, specifically being 5 and 15 check-ins. I followed the same check-in behaviors as pretty much everyone else out there that already earned the stickers last night. So unless you're going to go back and yank the stickers from EVERYONE who earned them last night (because they definitely weren't watching the show during its 9 AM time slot, nor were they technically able to watch a new episode less than once every hour, so they were obviously not exhibiting "genuine behavior") or launch an overall investigation into the accounts of anyone who earned both a Fan and Superfan sticker for a single topic in the same day, I'd appreciate an answer that actually addresses my problem instead of accusing me of trying to game the system. Is there a bug or not, and if so then is support looking into it?
More than a bit put-out,